Love's Jerky Co.

USPS shipping typically takes 5 to 8 business days for delivery, plus 2 additional days for order processing.

FedEx 2Day usually delivers in 2 to 5 business days, also with 2 days of processing time before shipping.

The main challenge we face is that every cow is different, which means the fat content in each roast can vary. We've tried sourcing from multiple vendors, but this inconsistency remains. Some roasts naturally have more fat than others. We do our best to trim the outer edges to keep the product crispy and less moist. However, some fat is marbled inside the meat and can’t be removed. That said, this shouldn't affect the overall taste or flavor of the product.

After you register on our website, click the small green “Rewards” button on the main page. It will show how many points you’ve earned.

For every 100 points, you’ll get $1 in rewards.

To use your points, click the "Redeem Points" button. A discount code will be generated and sent to your email.

Just enter that code at checkout to apply your savings.

As our business has grown, we've seen an increase in missing or damaged packages, which has become a challenge for customers, our team, and the postal service.

To help with this, we now offer package protection. If your package is lost or damaged during shipping, we’ll handle the entire claims process and send you a replacement.

This system allows us to better support our customers while managing the growing number of shipping issues more effectively.

Your package may be delayed due to a missed scan or it being misplaced between postal facilities. It could still be on its way even if there hasn’t been an update in the tracking system.

If you don’t receive your order within 5 to 8 business days, please contact us at info@lovesjerkyco.com and we’ll be happy to help.

Our Jerky is only good for three months from the made date. We do not have a long shelf life because we do not add additional additives or preservatives to keep it on shelves like other jerky brands. Jerky is made fresh daily and we sell out weekly.

If you need a longer shelf life, we are definitely not the brand for you as we keep our sodium levels lower than other brands and we do not marinate our meat to keep the beef aroma intact.

Unfortunately, due to the nature of our product, all sales are final and we’re unable to accept returns or exchanges.